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mid-season sale

The White Company has arrived in

NEW YORK

our new store is now open

at 155 Fifth Avenue

Find out more

Shipping and delivery

The White Company ships from the UK to all parts of the USA.

Below is a list of estimated shipping times for in-stock items to be shipped from our warehouse to your doorstep, depending on your chosen shipping method.

The White Company pays all import taxes and duties on your behalf. In the rare event that the charges are passed on to you, contact us with proof of payment and we will reimburse you.

Please note that business day deliveries (Monday to Friday) exclude national holidays. Any delays by your local customs authorities are not accounted for in the shipping times below.

  • STANDARD NON-TRACKABLE US SHIPPING
    (orders within the US)

    $9.95

    WE OFFER FREE STANDARD NON-TRACKABLE SHIPPING ON ORDERS OVER $100

    Once you place your order, please allow the following delivery times:

    6-10 business days

    Monday to Friday (excluding national holidays)
    May require a signature

  • STANDARD TRACKABLE US SHIPPING
    (orders within the US)

    $13.95

    WE OFFER FREE STANDARD TRACKABLE SHIPPING ON ORDERS OVER $200

    Once you place your order, please allow the following delivery times:

    5-9 business days

    Monday to Friday (excluding national holidays)
    May require a signature

    • We pay all duties on your behalf
    • Easy to track
    • We will email you a link to track your order
    • Alternatively, you can track your order through 'My Account'
  • Express US shipping
    (orders within the US)

    $35.95

    Once you place your order, please allow the following delivery times:

    Up to 4 business days

    Orders placed before midnight (EST) Sunday-Thursday will be shipped the following working day (excluding national holidays)
    May require a signature

    • We pay all duties on your behalf
    • Easy to track
    • We will email you a link to track your order
    • Alternatively, you can track your order through 'My Account'

Express Shipping times

If you place an order before 12pm EST, the times will be as follows:

Express order received by Express order shipped by Expected delivery
Before 12pm EST Monday Tuesday By Friday
Before 12pm EST Tuesday Wednesday By Monday
Before 12pm EST Wednesday Thursday By Tuesday
Before 12pm EST Thursday Friday By Wednesday
After 12pm EST Thursday, Friday, Saturday and before 12pm EST Sunday Monday By Thursday

if you place an order after 12pm EST, the times will be as follows:

Express order received by Express order shipped by Expected delivery
After 12pm EST Monday Wednesday By Monday
After 12pm EST Tuesday Thursday By Tuesday
After 12pm EST Wednesday Friday By Wednesday
After 12pm EST Thursday, Friday, Saturday and before 12pm EST Sunday Monday By Thursday
After 12pm EST Sunday Tuesday By Friday

TRACK YOUR ORDER

For orders going via Standard trackable or Express, you will receive a tracking link in order to be able to track your parcel via email.

Returns

We want you to be delighted with your purchase but if you are not, you can return any item within 30 days of receipt as long as it is unused and in its original packaging. More information.

For full terms and conditions please click here.

  • Returns will be processed within 24 hours of receipt of your item in our warehouse

International shipping

You can find details about shipping abroad from our International shipping page

Sales Tax and Customer Fees

When shipping to a United States address, The White Company will pay for any import duty levied against your order.

We want your order to get to you as smoothly and quickly as possible. If you are placing an order of over $2,500 please call our call our helpful Customer Service team on 1-866-846-8333 (Monday to Friday 7am to 11pm Eastern Time), who will be happy to help ensure your order gets placed and processed as quickly and efficiently as possible.

Special Locations

Packages destined for non-continental US locations (Alaska, Hawaii, Puerto Rico, Virgin Islands and Guam) may take slightly longer to deliver due to their remote geographic location. We will always try to get your order to you as soon as possible, however please allow 4-5 weeks for delivery.